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IT Service Management - beyond ITIL. Training and examination in ASL. There are two training providers in Europe which are accredited for offering a course in the English language which leads to this certificate. An English BiSL Foundation exam is provided as well. What does BiSL look like? What does ASL look like? There.
Het vakgebied IT Service Management is de laatste jaren steeds verder geprofessionaliseerd. Een heel belangrijke bijdrage is gekomen van ITIL. Juist op die andere hulpmiddelen zal deze blog ingaan. Maar uiteraard ook op de relaties met ITIL. Mijn nieuwe website is vandaag live gegaan.
SEND lets you communicate information about IT service interruptions with incredible precision and ease. SMI Suite is the enterprise platform for ITSM reporting with predesigned reports for various ITSM applications. Xtraction provides out-of-the-box reporting solutions for a wide range of products, especially ITSM products.